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Cookie Policy

Last updated: September 07, 2023


This Cookie Policy explains how Better Home Living Concepts Limited ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://betterhomeliving.co.uk ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

WHAT ARE COOKIES?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Better Home Living Concepts Limited) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

WHY DO WE USE COOKIES?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

HOW CAN I CONTROL COOKIES?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential Website Cookies

  • These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.
Name Purpose Provider Service Country Type Expires In
shopifyPayAcceleration Used for checkout purposes. betterhomeliving.co.uk Shopify Canada html_local_storage Persistent
secure_customer_sig Used for customer login purposes. betterhomeliving.co.uk Shopify Canada server_cookie 1 year
__cf_bm Placed by Cloudflare on devices accessing customer sites protected by Bot Management or Bot Fight Mode. .boldcommerce.com Cloudflare United States http_cookie 29 minutes
cart_currency Used for shopping cart purposes. betterhomeliving.co.uk Shopify Canada server_cookie 14 days
shopifyPaypalAcceleration Used for checkout purposes. betterhomeliving.co.uk Shopify Canada html_local_storage Persistent
shopify_pay_redirect Used for checkout purposes. betterhomeliving.co.uk Shopify Canada http_cookie 1 hour


Performance and Functionality Cookies

  • These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
Name Purpose Provider Service Country Type Expires In
yt-remote-connected-devices Stores a list of connected devices for YouTube. www.youtube.com YouTube United States html_local_storage Persistent
ytidb::LAST_RESULT_ENTRY_KEY Stores the last result entry key used by YouTube. www.youtube.com YouTube United States html_local_storage Persistent
yt-remote-device-id Stores a unique ID for the user's device for YouTube. www.youtube.com YouTube United States html_local_storage Persistent


Analytics and Customization Cookies

  • These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
Name Purpose Provider Service Country Type Expires In
_shopify_s Shopify analytics. .betterhomeliving.co.uk Shopify Canada http_cookie 30 minutes
_shopify_y Shopify analytics. .betterhomeliving.co.uk Shopify Canada http_cookie 11 months 30 days
NID Set by Google to set a unique user ID to remember user preferences. Persistent cookie that stays for 182 days. .google.com Google United States server_cookie 6 months
_ga_# Used to distinguish individual users by means of designation of a randomly generated number as a client identifier, which allows calculation of visits and sessions. .betterhomeliving.co.uk Google Analytics Canada http_cookie 1 year 1 month 4 days
_ga Records a particular ID used to come up with data about website usage by the user. .betterhomeliving.co.uk Google Analytics Canada http_cookie 1 year 1 month 4 days
_y Shopify analytics. .betterhomeliving.co.uk Shopify Canada http_cookie 11 months 30 days
v3 Placeholder ct.pinterest.com Placeholder United States pixel_tracker session
11309216557 Placeholder www.google.com Placeholder United States pixel_tracker session
_s Shopify analytics. .betterhomeliving.co.uk Shopify Canada http_cookie 30 minutes


Advertising Cookies

  • These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Name Purpose Provider Service Country Type Expires In
test_cookie A session cookie used to check if the user’s browser supports cookies. .doubleclick.net DoubleClick United States server_cookie 15 minutes
_gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. .betterhomeliving.co.uk AdSense Canada http_cookie 2 months 29 days
_shopify_sa_t Shopify analytics relating to marketing & referrals. .betterhomeliving.co.uk Shopify Canada http_cookie 30 minutes
YSC YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. .youtube.com YouTube United States server_cookie session
_shopify_sa_p Shopify analytics relating to marketing & referrals. .betterhomeliving.co.uk Shopify Canada http_cookie 30 minutes
_cmp_a Tracks the user's interactions with ads. .betterhomeliving.co.uk Google Canada server_cookie 1 day
_landing_page Track landing pages. .betterhomeliving.co.uk Shopify Canada http_cookie 13 days
_orig_referrer Track landing pages. .betterhomeliving.co.uk Shopify Canada http_cookie 13 days
VISITOR_INFO1_LIVE YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. .youtube.com YouTube United States server_cookie 5 months 27 days
_fbp Facebook tracking pixel used to identify visitors for personalized advertising. .betterhomeliving.co.uk Facebook Canada http_cookie 2 months 29 days


Unclassified Cookies

  • These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
Name Purpose Provider Service Country Type Expires In
pxu-recentlyViewed-GBP-/td> Unclassified betterhomeliving.co.uk Unclassified Canada html_local_storage persistent
localization Unclassified betterhomeliving.co.uk Unclassified Canada server_cookie 1 year
LANG Unclassified .paypal.com Unclassified United States server_cookie 8 hours 45 minutes
_pin_unauth Unclassified betterhomeliving.co.uk Unclassified Canada http_cookie 11 months 30 days
x-pp-s Unclassified .paypal.com Unclassified United States server_cookie session
fKARvuYsRXK7Tm4XK.betterhomeliving.co.uk.browserLanguage Unclassified chat.chatra.io Unclassified United States html_local_storage persistent
nsid Unclassified www.paypal.com Unclassified United States server_cookie session
iub2 Unclassified chat.chatra.io Unclassified United States html_local_storage persistent
enforce_policy Unclassified .paypal.com Unclassified United States server_cookie 11 months 30 days
fKARvuYsRXK7Tm4XK.betterhomeliving.co.uk.userAgent Unclassified chat.chatra.io Unclassified United States html_local_storage persistent
fKARvuYsRXK7Tm4XK.betterhomeliving.co.uk.clientId Unclassified chat.chatra.io Unclassified United States html_local_storage persistent
keep_alive Unclassified betterhomeliving.co.uk Unclassified Canada server_cookie 30 minutes
fKARvuYsRXK7Tm4XK.lastHostname Unclassified chat.chatra.io Unclassified United States html_local_storage persistent
_pinterest_ct_ua Unclassified .ct.pinterest.com Unclassified United States server_cookie 11 months 30 days
ts Unclassified .paypal.com Unclassified United States server_cookie 2 years 11 months 29 days
fKARvuYsRXK7Tm4XK.betterhomeliving.co.uk.currentPage Unclassified chat.chatra.io Unclassified United States html_local_storage persistent
pf.keys Unclassified pay.google.com Unclassified United States html_local_storage persistent
Chatra.clientId Unclassified betterhomeliving.co.uk Unclassified Canada html_local_storage persistent
VISITOR_PRIVACY_METADATA Unclassified .youtube.com Unclassified United States server_cookie 5 months 27 days
allowed_payment_methods.https://betterhomeliving.co.uk Unclassified pay.google.com Unclassified United States html_local_storage persistent
Chatra.referrer Unclassified betterhomeliving.co.uk Unclassified Canada html_local_storage persistent
Chatra.lastPageViewAt Unclassified betterhomeliving.co.uk Unclassified Canada html_local_storage persistent
tsrce Unclassified .paypal.com Unclassified United States server_cookie 3 days
fKARvuYsRXK7Tm4XK.betterhomeliving.co.uk.currentPageTitle Unclassified chat.chatra.io Unclassified United States html_local_storage persistent
l7_az Unclassified .paypal.com Unclassified United States server_cookie 30 minutes
_pay_session Unclassified shop.app Unclassified Canada server_cookie session
ar_debug Unclassified .pinterest.com Unclassified United States server_cookie 11 months 30 days
is_eu Unclassified betterhomeliving.co.uk Unclassified Canada html_session_storage session
x-csrf-jwt Unclassified .paypal.com Unclassified United States server_cookie 7 days
ts_c Unclassified .paypal.com Unclassified United States server_cookie 2 years 11 months 29 days

 

HOW CAN I CONTROL COOKIES ON MY BROWSER?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

WHAT ABOUT OTHER TRACKING TECHNOLOGIES, LIKE WEB BEACONS?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

DO YOU USE FLAH COOKIES OR LOCAL SHARED OBJECTS?

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies, how to prevent Flash LSOs from being placed on your computer without your being asked, and how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

DO YOU SERVE TARGETED ADVERTISING?

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

HOW OFTEN WILL YOU UPDATE THIS COOKIE POLICY?

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

WHERE CAN I GET FURTHER INFORMATION?

If you have any questions about our use of cookies or other technologies, please email us at sales@betterhomeliving.co.uk or by post to:

Better Home Living Concepts Limited
Unit 1, Finns Business Park Mill Lane, Crondall
Farnham, Surrey GU5 10HP
United Kingdom
Phone: (+44)800 222 9 333