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RotoSpa DuoSpa S080 | 2 Person Hot Tub with Optional Cold Plunge Feature

by RotoSpa
Original price £3,840.00 - Original price £3,840.00
Original price
£3,840.00
£3,840.00 - £3,840.00
Current price £3,840.00
  • Official RotoSpa Retailer
  • Proudly Made in Britain
  • Lifetime Manufacturer Warranty
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Easy-to-Maintain, Energy-Efficient, Affordable Hot Tub

Hot Tub Extravaganza: Enjoy £1000 of Free Extras, No Strings, Just Bubbles!

  • Full bespoke delivery & installation package £395 (Terms and Conditions apply)
  • Thermal spa cover £350
  • Protective spa bag £130
  • RCD safety cable (1 metre) £95
  • Water care kit £50
  • 24-hour after care support - Priceless
  • Free delivery and installation

The British-engineered DuoSpa S080 hot tub brings luxury hydrotherapy home—without the headaches. RotoSpa, UK’s only spa manufacturer, engineers tubs for ultimate energy efficiency. The DuoSpa S080 has patented ROTO-THERM insulation that locks in heat and consumes up to 35% less power than its counterpart. Soak for hours while still saving big on your utility bill.

An integrated ozone sanitation system eliminates bacteria, creating a pristine, hygienic soak every time. The durable polyethylene shell is puncture-proof, offering peace of mind and preventing skin irritation caused by poor water quality. Portable and lightweight at just 90 kg when empty, the DuoSpa S080 fits balconies and small yards. Setup takes minutes with no crane needed. When it's time to relocate, it effortlessly moves with you. No more struggles with heavy, unwieldy tubs!

Sleek style and ergonomic seats provide comfortable, therapeutic relaxation. Its eight precision-placed hydrojets target sore muscles in your neck, back, shoulders, legs, and feet. Relax as the therapeutic massage jets work their magic, melting away tension and aches. Turbo air injections let you turn up the bubbles for an invigorating massage. This massage system sweeps away stress, leaving you refreshed, relaxed, and pain-free at the end of the day – all without breaking the bank.

Easy maintenance takes just minutes per week. RotoSpa expert technicians provide complimentary training and ongoing support to keep your hot tub running seamlessly for years. Built to last with rotary moulded seamless construction and backed by a lifetime warranty on the DuoSpa S080’s shell. When it's time for a change, rest assured that it is 100% recyclable, helping reduce plastic waste in landfills. We're committed to quality, but also sustainability every step of the way.

Pamper yourself in the DuoSpa S080 from RotoSpa. Soothe sore muscles, cut energy costs, and enjoy pristine water, all for under £3,900. Bring the wellness therapy of hydrotherapy into your home.

Cold Plunge Tub Feature

Enhance your DuoSpa with the optional air source heat pump add-on for an even more invigorating experience.

Product Benefits

Benefits of using hot tubs:

  • Relaxation and stress relief: Hot tubs provide a soothing and calming experience, helping to reduce stress and promote relaxation.
  • Muscle relaxation: The warm water in hot tubs helps to relax muscles, relieve muscle tension, and reduce muscle soreness.
  • Improved sleep: Soaking in a hot tub before bed can promote better sleep by helping to relax the body and mind.
  • Pain relief: Hot tubs can provide temporary relief from aches and pains, including joint pain, arthritis, and muscle discomfort.
  • Improved blood circulation: The heat from hot tubs can help to improve blood circulation, which can have various health benefits.
  • Enhanced recovery after exercise: Soaking in a hot tub after a workout can help to reduce muscle fatigue and promote faster recovery.
  • Socialisation and bonding: Hot tubs can be a great place to spend time with family and friends, promoting socialization and bonding.

Benefits of using cold plunge tubs:

  • Reduced inflammation: Cold plunge tubs can help to reduce inflammation in the body, which can be beneficial for various conditions.
  • Muscle recovery: Cold water immersion can aid in muscle recovery by reducing muscle soreness and speeding up the repair process.
  • Increased alertness and energy: Cold plunge tubs can provide a refreshing and invigorating experience, helping to increase alertness and energy levels.
  • Improved blood circulation: Cold water immersion can constrict blood vessels, which can improve circulation and promote overall cardiovascular health.
  • Enhanced immune function: Cold exposure has been shown to stimulate the immune system, leading to potential benefits for immune function.
  • Mental health benefits: Cold plunge tubs can have mood-enhancing effects and may help to reduce symptoms of depression and anxiety.
  • Skin health: Cold water immersion can improve skin tone and complexion, as well as tighten pores and reduce the appearance of cellulite.

Please note that the specific benefits may vary depending on individual preferences and health conditions. It is always recommended to consult with a healthcare professional before using hot tubs or cold plunge tubs, especially if you have any underlying medical conditions.

FAQs

If something should go wrong with the pump, how accessible is it?
Your warranty gives you complete peace of mind, let us worry about that in the unlikely event of it happening. However, if you do need to access the pump, you can do so by doing the following: remove the decorative side panel to access the inner cabinet door, remove the 4 screws to gain access to all the electrical equipment.

What base does the spa / hot tub need to sit on?
Ideally, we would recommend a solid flat base for your spa. i.e a concrete base, patio or decking. We would recommend avoiding placing your spa on grass as the ground can become saturated and will encourage soil and grass being carried into the water.

Our spas range from 600kg to 1200kg once filled with water. We take you through the requirements prior to delivery to ensure everything is suitable and ready for a stress-free install.

How much power does the spa consume in winter?
With the ambient temperature being lower, the spa will cost more to run in the winter. However due to our unique Rototherme insulation, you can rest easy that you have one of the most economical, lowest running cost spa’s available. There is no better time to use your spa than in the winter. The experience can be magical and opens up your garden 365 days of the year.

Do we receive any help when purchasing a new spa?
Yes, not only can you buy with convenience online, but you will also be looked after by a dedicated expert who can answer any questions you may have. Also, why not have a glass of complementary champagne while you are with us! We deliver and install all our spas. We do not outsource to 3rd party delivery companies; this is to ensure consistency and our high customer service levels are met, we do all the hard work so you can sit back and relax.

Our delivery team ensures you are confident and happy before leaving site. Our aftercare team follow up with you at regular intervals to ensure any questions you may have are answered and don’t forget that we are always there at the end of the phone for you.

How long is the warranty?
Lifetime warranty on our unique, tough, one piece shell and cabinet structure, 2 years parts, and 1-year labour. Being British made, you can buy with confidence and know you will have many years relaxation and peace of mind.

How long does it take to heat up?
From an ambient temperature of 10 degrees to a set temperature of 37 degrees, it can take up to 16 hours in winter and as little as 6 hours in summer as the ambient temperature is higher. Once it has reached its set temperature it then maintains this so your spa is ready to use when you want to relax, 365 days of the year. If fitted with an air source heat pump the spa can heat in a fraction of the time. So if you are looking to purchase for a holiday let and need a reduced initial heat up time, then we have bespoke options to meet your needs.

How long does it take to do the initial setup?
Our delivery team will have the spa in position within 30 minutes. Once filled with water, which on average takes around 1 hour, they will then take you through the full operation of the spa including how to maintain the water quality. We do not set a time frame on the handover to you, we spend as much time with you as needed and do not leave site until you are happy.

Is there any ongoing maintenance required?
Checking the water balance regularly is the main requirement to ensure optimum water quality. We recommend you clean the inline filter weekly and then keep your spa cover and cabinet clean with a simple weekly wipe down.

We offer a number of service options, our most popular being the Care Plan, which offers an all-inclusive, piece of mind package meaning you get 25% off all consumables and parts, no call out charges and an annual Platinum Spa Service to ensure optimum performance.

How long can you leave the water in?
If the water quality is maintained as per the instructions, it can last for up to 3 months!

How come your spas look different than the spas I’ve seen elsewhere?
RotoSpa are UK manufacturer Roto moulded spas. The spas you may have seen elsewhere are likely to be acrylic spas. RotoSpa are specifically designed to be portable and energy efficient. They can be easily moved around which means we nearly never have to use a crane to deliver them. We have never personally had a delivery that was not possible by hand. They have built in insulation which means there is no need for any nasty expanding foam or suchlike and are super eco friendly.

Our spas unique moulding process means that our spas do not feature a separate shell and cabinet. Our monocoque structure is the strongest available on the market and we stand by this with our lifetime shell warranty, our shells will never rot, crack or de laminate. All our spas are designed with limited access in mind, hence the lower profile. However, this does not mean that our spas are smaller. Our defined seating positions utilise the internal space and ensure our spas can comfortably accommodate up to 6 adults.

What happens to the spa at the end of its life and where can I take it to be recycled?
Our spas will last a lifetime, however if you feel the time has come to change your spa, you can return it to RotoSpa and every element will be recycled. RotoSpa’s have the lowest carbon footprint of any spa available in the UK. Why? Because they are made in the UK. Rest easy that at the end of its life every element of the spa can be fully recycled!

How much do I need to spend to get the right tub / size that I want?
This will depend on what your needs are. Our spas range from £3650 – £5595. We will always do our best to understand your needs and pair you with the spa that we think would suit them. Whether you are looking for a party tub, hydrotherapy benefits, or simply some well-deserved you time, we have the spa for you.

How easy is it to adjust the temperature?
This is done via the topside touchpad and simply operating the temp up or temp down button. Or it can be done through Wi-Fi via your mobile phone!

How much does a hot tub cost to run in the UK?
Most hot tubs in the UK cost more than £10 per day to run. The reason for this high running cost is that many hot tubs in the UK focus only on aesthetic appeal without considering energy efficiency and overall functionality. Additionally, these hot tubs are not tailored for the UK market, which leads to higher energy consumption and more expensive maintenance costs.

RotoSpa has innovated a unique and effective manufacturing process to address these problems. We have crafted hot tubs tailored specifically for homes and holiday parks in the UK. By utilising dual-shot moulding and an Ultra-High Blow Polyethylene foam insulation system, we have developed the most energy-efficient hot tubs in the market.

Remarkably, the daily running costs of RotoSpa hot tubs are the lowest on the market. Additionally, when configured with our integrated heat pumps, the overall daily running cost can be further reduced, exemplifying our commitment to affordability and sustainability. 

How to find the perfect place to put your hot tub?
To find the perfect place for your hot tub, you need to consider the hot tub’s weight, accessibility, and aesthetic appeal. It is important to find a flat and level surface that can support the weight of the hot tub when filled with water, which could be up to two tonnes. The area should also be easily accessible and provide sufficient space for maintenance and servicing. Additionally, factors like privacy, aesthetics, and proximity to the power supply should be considered.

A RotoSpa is designed and manufactured for the UK market, This means our hot tubs are lighter in weight and can fit in the smallest of spaces.

How does free delivery and installation work?
RotoSpa’s free delivery and installation services work for retail customers only within the mainland UK, excluding Scotland. For our commercial hot tubs, delivery and installation fees are applicable. We work closely with our customers to ensure an efficient and trouble-free installation of our hot tubs.

What electrical supply do I need?
A standard household 13 AMP UK socket is sufficient to power a RotoSpa hot tub, though we can also configure it to accommodate up to a 25 AMP supply. Should you have any queries, please feel free to contact us. Our team is always ready to assist you.

Technical Specifications


Specifications Details
PRODUCT SIZE 182 x 121 x 70 cm deep (small 2 person hot tubs)
PRODUCT WEIGHT 90 kg empty, 600 kg filled with H2O
PRODUCT TYPE Hot Tub / Cold Plunge Tub
SEATING 2-3 persons of relaxed seating (2 adults and a child)
WATER CAPACITY
550 Litres
JETS
8 x luxury hydro jet package including,
2 x 3″ Rotating upper back and shoulder massage jets,
2 x 3″ directional upper back and shoulder massage jets,
1 x 3’ rotating mid-back massage jet,
2 x 3” lower back rotating lower back massage jets,
1 x 3” sole soothing directional foot jet,
1 x ozone jet
ELECTRICAL SUPPLY
240V 13 amp ‘plug & play’ or alternative
240V 16 amp hard wired
HEATING
2kW Titanium corrosion resistant heating element
PUMP
Efficient 1.5HP 2 Speed pump
CONTROLS
Digital touchpad, lockable
LIGHTS
12 mood-setting LED colours
INSULATION A revolutionary ultra high blow polyethylene foam
spa insulation throughout entire cabinet,
spa base, and rear of spa shell
WATER CARE
Sanitising ozone technology
COVER
Lockable cover keeps things cosy
AIR CONTROL
‘Silent’ air control system (adjusts air stream
in hydro jets, increasing massage intensity)

Documents

Energy Saving Fact Sheet
  • Delivery
  • Returns
  • Warranty
  • RotoSpa holds stock and can also manufacture your spa if not held in stock, the approximate date of delivery will depend on the spa you require and you will be informed of delivery schedule shortly after placing your order. This will normally be a period of between 1 - 2 weeks. If you are discontent with the delivery schedule you can cancel your order and receive a full refund as long as the cancellation is requested and agreed at least one week before the agreed delivery date. RotoSpa reserves the right to refuse refunds requested less than one week before delivery date.


    *Free Delivery & Installation* Free delivery and installation is valid within a 75 mile radius of our warehouse B73 5UY. Post codes outside of this radius incur a mileage charge of £2 per mile including VAT. Please contact us to understand your personal delivery and installation requirements.

    Guarantee: We guarantee your satisfaction. Due to the wide selection of products we offer please check the Warranty page under each product section for full details or contact us for further information.

    Back Orders: If your item is not in stock, we will manufacture it for you. You will always be e-mailed with the expected approximate delivery timescale.

    We cannot be held responsible for any third party costs incurred due to planning ahead of full and correct delivery of goods ordered; or for any other costs that may result from a non-delivery on the proposed day.

  • Any goods received by the customer that are agreed by RotoSpa UK to be in a condition that is non-compliant with the Consumer Rights Act can be returned by collection to RotoSpa at no expense for a full refund. RotoSpa UK must be informed of the refusal of the goods and the reason for refusal in writing within 30 days of receipt.

    If you simply change your mind about the purchase and wish to return the goods for a refund you can do so provided that the goods are returned at your expense unused, saleable and in their original packaging with all documentation. You should contact us to arrange this return and will be provided with a returns authorisation. There will be a 10% restocking fee which will be deducted from any refund provided. The goods will be inspected by RotoSpa prior to any refund or promise of refund.

    If the returned goods are not unused, saleable or in their original packaging then a refund will be refused and the owner will have 7 days from the point of notification to collect the goods before they are disposed of.

  • Rotospa Warranty Terms & Conditions

    These Terms and Conditions are the standard terms for the sale of goods by Rotospa Limited, trading as Rotospa, a private limited company registered in England under number 05038372, whose registered address is 35 Boldmere Road, Sutton Coldfield, B73 5UY.

    Shell Warranty – 20 Years
    RotoSpa Limited warrant the shell against water loss arising from structural failure, the shell surface finish against manufacturing defects in materials or processing; including cracks, blisters and de-lamination. This cover does not extend to damage caused by improper care, negligence, normal wear and tear or the fading colours and materials, whether caused by the natural effects of UV light over an extended period and or the misuse of chemicals.

    Electrical Components – 2 years
    RotoSpa Limited warrant the factory installed electric components, pumps, heater, control system, heater tube, air blower and LED Light against malfunction arising from defects in materials or poor-quality fitting for a period of two years.

    Plumbing Components – 2 year
    RotoSpa Limited warrant the factory installed plumbing components from defective materials and poor-quality fitting, including leaks from pumps, heater unions, manifolds, filter housings and bonded joints.

    Spa Cover Warranty – 1 year
    Rotospa Limited warrant the spa cover against defective material and poor-quality manufacture for a period of one years to the customer. However, this is subject to appropriate maintenance of the spa cover. We do not warranty damage caused due to failure to maintain the spas water chemistry, foam insert damage or breakages due to obvious signs of heavy objects placed on top of the spa cover, ripped handles or any tears to the vinyl.

    Headrests and Drinks Tray Warranty – 2 year
    RotoSpa Limited warrant the headrests and drinks tray to be free from defects in material or poor-quality manufacture for a period of two years. Fading, discolouration, and scratches are all considered normal wear and tear. Splits and rips are considered misuse of the user and is strictly void in any warranty claim.

    Spa Filter Warranty
    Rotospa Limited warrant that the spa filter element to be free from defects in material or poor-quality manufacture on delivery. Damage reported beyond the day of delivery is not under this warranty.

    Trim and Panelling Warranty
    RotoSpa Limited warrant that all spa trim and wood effect panelling to be free from material defects and poor-quality manufacture at the date of delivery.

    Other Spa Components – 1 year
    RotoSpa Limited warrant the components not mentioned above, against malfunction arising from defects in material or poor quality of manufacture, such as the topside control unit, diverter cap, air control cap, cover clips, ozone, and jet inserts.

    Conditions of Warranty
    All warranties apply from the date the spa is collected by or delivered to the customer and supported with evidence of an invoice, signed delivery note, warranty card and serial number. The warranty includes parts and onsite labour necessary for repair in the first 12 months. Year two’s warranty covers parts only, engineers travel and onsite labour are chargeable. This warranty is subject to the completion of an annual service by an authorised RotoSpa engineer. Any spa that does not have an annual service within 30 days either side of each annual anniversary of purchase, will no longer be supported by the Manufacturer’s warranty. All parts must be purchased from RotoSpa and installed by Rotospa or, one of its authorised panel of engineers. Failing which, all spa warranty including shell warranty will be void. The warranty is given only to its initial purchaser at the address of installation and terminates on its transfer or ownership unless authorised by RotoSpa. Any movement of the Spa from its original position will no longer be supported by the Manufacturer’s warranty unless carried out by an authorised RotoSpa engineer. The warranty does not include engineers’ mileage or labour costs if no fault is detected. Furthermore, this warranty does not include costs incurred by a non-authorised engineer. Customers must gain written consent from RotoSpa Limited before instructing any non-authorised engineer. In all cases RotoSpa Limited has the sole responsibility for determining the cause and nature of a fault. RotoSpa Limited’s determination is final. RotoSpa Limited reserve the right to provide a replacement spa of equivalent value if we deem it to be necessary. In such a circumstance, the customer shall be responsible for the cost of transportation, moving and installing the new spa into position. Only Spas manufactured by RotoSpa Limited and supplied directly or via its authorised dealers to residential retail customers are covered by this warranty. Any errors relating to air locks are expressly excluded from the warranty. Any RotoSpa spa that is delivered outside of the UK Mainland is subject to a strict “parts only” warranty with the time limitations. RotoSpa will provide replacements for faulty parts once diagnosis has been carried out (where possible) and photographic or video evidence of the fault has been sent to RotoSpa. It is the customer’s responsibility to arrange for the parts to be fitted at their expense. RotoSpa will be unable to arrange engineer’s visits to repair spas outside of the UK Mainland. This warranty shall be void if the failure or defect was attributed to any extrinsic cause, accidental damage, improper use, modification, adaptation, neglect, wear and tear, improper installation and, improper connection with any peripheral or external electrical fault.

    Execution
    The customer must report any damage to the Spa at the time of delivery. A RotoSpa Limited representative will diagnose any reported fault over the telephone and may suggest several possible solutions for the customer to attempt. If no solution is found RotoSpa Limited will then send out an engineer to diagnose the problem. If an engineer visit is required, a call out charge will be payable in advance. A full refund shall be processed within 48 hours if a warranty fault is confirmed by an authorised RotoSpa Limited engineer. The customer will be solely responsible for the cost of any parts, travel and the engineer’s onsite labour charge should the fault not be determined as a warrantied failure. This RotoSpa Limited warranty is valid only when the customer has returned the warranty validation certificate within 30 days of delivery to RotoSpa Ltd. If not returned, all electrical and plumbing components warranty will default to 12 months only. The spa and all its equipment must be fully accessible, having two feet clear around all sides. This space enables any work required to be safe and efficient. Rotospa Limited reserves the right to make additional charges to cover extra time spent undertaking any works due to restricted access.

    Exclusions
    All warranties hereunder are void if the spa has been subject to chemical misuse or chemical imbalances, water quality from supply (hard/soft water) alterations or modifications not authorised by RotoSpa Limited. In compliance with the terms and conditions of your warranty, no chemicals and or other products should be added to your bathing water unless supplied by RotoSpa Limited. This warranty will become void if any of the following are evident; Unauthorised attempts to repair the Spa, incorrect use of the Spa including but not limited to running the Spa dry or filling the Spa incorrectly, leaving the spa uncovered or exposed to extreme seasonal weather when empty, electrical installation by a non-qualified electrician, ice in the spa, incorrect winter preparation, used in commercial settings, hire or reward, customised or modified in any way, abuse. The warranty will also become void if any of the following are evident. Chemical damage including but is not limited to limescale deposits on the Spa shell or any of its components, incorrect chemical levels, and incorrect use of chemicals. Please note that chemical use is the sole responsibility of the customer. Shell and component defects resulting from not using the cover when the Spa is not in use. Any defects resulting from not maintaining or correctly operating the Spa: unless carrying out a proper shutdown (turning the Spa off and leaving it for a prolonged period while full). This warranty applies to brand new Spas, those that are purchased second hand or used are subject to alternative warranty. Rotospa has the right to void any warranty given if the goods are used for anything other than normal purposes. Warranty claims are and will only be up to the value the RotoSpa was purchased at. (Pricing excludes price paid for delivery and any optional extras)

    Chemicals
    Due to variations in the standard of chemicals available in the marketplace and the fact that we are unable to determine the quality of non RotoSpa products, it is a condition of all our warranties that only RotoSpa products should be used in our Spas. This condition serves to protect the safety of the Spa as well as its users. The use of unauthorised chemicals in your Spa will result in your warranty being void. Headrests, covers and any other components shall not be covered by warranty in the event of chemical misuse or overdosing chemicals. This condition includes but is not limited to chemicals, fragrances, and cleaning products.

    Disclaimer
    RotoSpa Limited will not be liable for loss of use of the spa, or any incidental expenses incurred because of the repair or replacement of the spa. This includes but is not limited to permanent decking or surroundings, flooring, any other fixtures, chemical loss, water loss or filter loss. In the event RotoSpa Limited considers it necessary to remove the spa to a place of repair or that the Spa or shell be replaced, any costs of the spa removal and replacement landscaping, decking, fencing, and/or structural removal, alteration and/or replacement or other costs of providing access to the spa will be the customer responsibility. Any repairs or replacement parts fitted or supplied during the warranty period shall assume as its warranty only the remaining portion of the warranty on the original product. Strictly manufacturing faults and defects only. Travel and labour are not included, and these costs are to be met by the customer.

    Changes to Terms and Conditions
    We may from time to time change these terms and conditions without giving notice, but we will use our reasonable endeavours to inform you of any change as soon as is reasonably possible.

    Law and Jurisdiction
    These terms and conditions and the relationship between Rotospa Limited and you which shall be governed and construed in accordance with the law of England and Wales.

    This RotoSpa Limited warranty is valid only when the customer has returned the warranty validation certificate within 30 days of delivery to RotoSpa Ltd. Otherwise all electrical and plumbing components warranty reduces to 12 months only.

    In order to obtain service under this warranty, please contact Rotospa on 0121 354 3428. Please have the serial number of your spa available.

Delivery

RotoSpa holds stock and can also manufacture your spa if not held in stock, the approximate date of delivery will depend on the spa you require and you will be informed of delivery schedule shortly after placing your order. This will normally be a period of between 1 - 2 weeks. If you are discontent with the delivery schedule you can cancel your order and receive a full refund as long as the cancellation is requested and agreed at least one week before the agreed delivery date. RotoSpa reserves the right to refuse refunds requested less than one week before delivery date.


*Free Delivery & Installation* Free delivery and installation is valid within a 75 mile radius of our warehouse B73 5UY. Post codes outside of this radius incur a mileage charge of £2 per mile including VAT. Please contact us to understand your personal delivery and installation requirements.

Guarantee: We guarantee your satisfaction. Due to the wide selection of products we offer please check the Warranty page under each product section for full details or contact us for further information.

Back Orders: If your item is not in stock, we will manufacture it for you. You will always be e-mailed with the expected approximate delivery timescale.

We cannot be held responsible for any third party costs incurred due to planning ahead of full and correct delivery of goods ordered; or for any other costs that may result from a non-delivery on the proposed day.

Returns

Any goods received by the customer that are agreed by RotoSpa UK to be in a condition that is non-compliant with the Consumer Rights Act can be returned by collection to RotoSpa at no expense for a full refund. RotoSpa UK must be informed of the refusal of the goods and the reason for refusal in writing within 30 days of receipt.

If you simply change your mind about the purchase and wish to return the goods for a refund you can do so provided that the goods are returned at your expense unused, saleable and in their original packaging with all documentation. You should contact us to arrange this return and will be provided with a returns authorisation. There will be a 10% restocking fee which will be deducted from any refund provided. The goods will be inspected by RotoSpa prior to any refund or promise of refund.

If the returned goods are not unused, saleable or in their original packaging then a refund will be refused and the owner will have 7 days from the point of notification to collect the goods before they are disposed of.

Warranty

Rotospa Warranty Terms & Conditions

These Terms and Conditions are the standard terms for the sale of goods by Rotospa Limited, trading as Rotospa, a private limited company registered in England under number 05038372, whose registered address is 35 Boldmere Road, Sutton Coldfield, B73 5UY.

Shell Warranty – 20 Years
RotoSpa Limited warrant the shell against water loss arising from structural failure, the shell surface finish against manufacturing defects in materials or processing; including cracks, blisters and de-lamination. This cover does not extend to damage caused by improper care, negligence, normal wear and tear or the fading colours and materials, whether caused by the natural effects of UV light over an extended period and or the misuse of chemicals.

Electrical Components – 2 years
RotoSpa Limited warrant the factory installed electric components, pumps, heater, control system, heater tube, air blower and LED Light against malfunction arising from defects in materials or poor-quality fitting for a period of two years.

Plumbing Components – 2 year
RotoSpa Limited warrant the factory installed plumbing components from defective materials and poor-quality fitting, including leaks from pumps, heater unions, manifolds, filter housings and bonded joints.

Spa Cover Warranty – 1 year
Rotospa Limited warrant the spa cover against defective material and poor-quality manufacture for a period of one years to the customer. However, this is subject to appropriate maintenance of the spa cover. We do not warranty damage caused due to failure to maintain the spas water chemistry, foam insert damage or breakages due to obvious signs of heavy objects placed on top of the spa cover, ripped handles or any tears to the vinyl.

Headrests and Drinks Tray Warranty – 2 year
RotoSpa Limited warrant the headrests and drinks tray to be free from defects in material or poor-quality manufacture for a period of two years. Fading, discolouration, and scratches are all considered normal wear and tear. Splits and rips are considered misuse of the user and is strictly void in any warranty claim.

Spa Filter Warranty
Rotospa Limited warrant that the spa filter element to be free from defects in material or poor-quality manufacture on delivery. Damage reported beyond the day of delivery is not under this warranty.

Trim and Panelling Warranty
RotoSpa Limited warrant that all spa trim and wood effect panelling to be free from material defects and poor-quality manufacture at the date of delivery.

Other Spa Components – 1 year
RotoSpa Limited warrant the components not mentioned above, against malfunction arising from defects in material or poor quality of manufacture, such as the topside control unit, diverter cap, air control cap, cover clips, ozone, and jet inserts.

Conditions of Warranty
All warranties apply from the date the spa is collected by or delivered to the customer and supported with evidence of an invoice, signed delivery note, warranty card and serial number. The warranty includes parts and onsite labour necessary for repair in the first 12 months. Year two’s warranty covers parts only, engineers travel and onsite labour are chargeable. This warranty is subject to the completion of an annual service by an authorised RotoSpa engineer. Any spa that does not have an annual service within 30 days either side of each annual anniversary of purchase, will no longer be supported by the Manufacturer’s warranty. All parts must be purchased from RotoSpa and installed by Rotospa or, one of its authorised panel of engineers. Failing which, all spa warranty including shell warranty will be void. The warranty is given only to its initial purchaser at the address of installation and terminates on its transfer or ownership unless authorised by RotoSpa. Any movement of the Spa from its original position will no longer be supported by the Manufacturer’s warranty unless carried out by an authorised RotoSpa engineer. The warranty does not include engineers’ mileage or labour costs if no fault is detected. Furthermore, this warranty does not include costs incurred by a non-authorised engineer. Customers must gain written consent from RotoSpa Limited before instructing any non-authorised engineer. In all cases RotoSpa Limited has the sole responsibility for determining the cause and nature of a fault. RotoSpa Limited’s determination is final. RotoSpa Limited reserve the right to provide a replacement spa of equivalent value if we deem it to be necessary. In such a circumstance, the customer shall be responsible for the cost of transportation, moving and installing the new spa into position. Only Spas manufactured by RotoSpa Limited and supplied directly or via its authorised dealers to residential retail customers are covered by this warranty. Any errors relating to air locks are expressly excluded from the warranty. Any RotoSpa spa that is delivered outside of the UK Mainland is subject to a strict “parts only” warranty with the time limitations. RotoSpa will provide replacements for faulty parts once diagnosis has been carried out (where possible) and photographic or video evidence of the fault has been sent to RotoSpa. It is the customer’s responsibility to arrange for the parts to be fitted at their expense. RotoSpa will be unable to arrange engineer’s visits to repair spas outside of the UK Mainland. This warranty shall be void if the failure or defect was attributed to any extrinsic cause, accidental damage, improper use, modification, adaptation, neglect, wear and tear, improper installation and, improper connection with any peripheral or external electrical fault.

Execution
The customer must report any damage to the Spa at the time of delivery. A RotoSpa Limited representative will diagnose any reported fault over the telephone and may suggest several possible solutions for the customer to attempt. If no solution is found RotoSpa Limited will then send out an engineer to diagnose the problem. If an engineer visit is required, a call out charge will be payable in advance. A full refund shall be processed within 48 hours if a warranty fault is confirmed by an authorised RotoSpa Limited engineer. The customer will be solely responsible for the cost of any parts, travel and the engineer’s onsite labour charge should the fault not be determined as a warrantied failure. This RotoSpa Limited warranty is valid only when the customer has returned the warranty validation certificate within 30 days of delivery to RotoSpa Ltd. If not returned, all electrical and plumbing components warranty will default to 12 months only. The spa and all its equipment must be fully accessible, having two feet clear around all sides. This space enables any work required to be safe and efficient. Rotospa Limited reserves the right to make additional charges to cover extra time spent undertaking any works due to restricted access.

Exclusions
All warranties hereunder are void if the spa has been subject to chemical misuse or chemical imbalances, water quality from supply (hard/soft water) alterations or modifications not authorised by RotoSpa Limited. In compliance with the terms and conditions of your warranty, no chemicals and or other products should be added to your bathing water unless supplied by RotoSpa Limited. This warranty will become void if any of the following are evident; Unauthorised attempts to repair the Spa, incorrect use of the Spa including but not limited to running the Spa dry or filling the Spa incorrectly, leaving the spa uncovered or exposed to extreme seasonal weather when empty, electrical installation by a non-qualified electrician, ice in the spa, incorrect winter preparation, used in commercial settings, hire or reward, customised or modified in any way, abuse. The warranty will also become void if any of the following are evident. Chemical damage including but is not limited to limescale deposits on the Spa shell or any of its components, incorrect chemical levels, and incorrect use of chemicals. Please note that chemical use is the sole responsibility of the customer. Shell and component defects resulting from not using the cover when the Spa is not in use. Any defects resulting from not maintaining or correctly operating the Spa: unless carrying out a proper shutdown (turning the Spa off and leaving it for a prolonged period while full). This warranty applies to brand new Spas, those that are purchased second hand or used are subject to alternative warranty. Rotospa has the right to void any warranty given if the goods are used for anything other than normal purposes. Warranty claims are and will only be up to the value the RotoSpa was purchased at. (Pricing excludes price paid for delivery and any optional extras)

Chemicals
Due to variations in the standard of chemicals available in the marketplace and the fact that we are unable to determine the quality of non RotoSpa products, it is a condition of all our warranties that only RotoSpa products should be used in our Spas. This condition serves to protect the safety of the Spa as well as its users. The use of unauthorised chemicals in your Spa will result in your warranty being void. Headrests, covers and any other components shall not be covered by warranty in the event of chemical misuse or overdosing chemicals. This condition includes but is not limited to chemicals, fragrances, and cleaning products.

Disclaimer
RotoSpa Limited will not be liable for loss of use of the spa, or any incidental expenses incurred because of the repair or replacement of the spa. This includes but is not limited to permanent decking or surroundings, flooring, any other fixtures, chemical loss, water loss or filter loss. In the event RotoSpa Limited considers it necessary to remove the spa to a place of repair or that the Spa or shell be replaced, any costs of the spa removal and replacement landscaping, decking, fencing, and/or structural removal, alteration and/or replacement or other costs of providing access to the spa will be the customer responsibility. Any repairs or replacement parts fitted or supplied during the warranty period shall assume as its warranty only the remaining portion of the warranty on the original product. Strictly manufacturing faults and defects only. Travel and labour are not included, and these costs are to be met by the customer.

Changes to Terms and Conditions
We may from time to time change these terms and conditions without giving notice, but we will use our reasonable endeavours to inform you of any change as soon as is reasonably possible.

Law and Jurisdiction
These terms and conditions and the relationship between Rotospa Limited and you which shall be governed and construed in accordance with the law of England and Wales.

This RotoSpa Limited warranty is valid only when the customer has returned the warranty validation certificate within 30 days of delivery to RotoSpa Ltd. Otherwise all electrical and plumbing components warranty reduces to 12 months only.

In order to obtain service under this warranty, please contact Rotospa on 0121 354 3428. Please have the serial number of your spa available.

UK’s Only Spa Manufacturer

UK’s Only Spa Manufacturer

As United Kingdom's exclusive and premier hot tub manufacturer, RotoSpa take immense pride in their commitment to crafting the finest hot tubs that combine quality, luxury, innovation, and British craftsmanship.

RotoSpa Collection
RotoSpa DuoSpa S080 | 2 Person Hot Tub & Cold Plunge Tub Grey Lifestyle Garden

Enjoy Quality Time with Loved Ones

Indulge in cherished moments and unwind in blissful relaxation with the affordable but luxurious hot tub.

RotoSpa DuoSpa S080 | 2 Person Hot Tub & Cold Plunge Tub Light Grey Lifestyle

Easily Moved and Installed

Offers the convenience of being easily moved and effortless installation, making luxury relaxation more accessible than ever.

RotoSpa DuoSpa S080 | 2 Person Hot Tub & Cold Plunge Tub Lifestyle

Easy Maintenance and Lifetime Shell Guarantee

Experience the convenience of easy maintenance, the enduring quality of a lifetime shell, and the eco-friendly advantage of 100% recyclability.

Approved Retailer

Shop with confidence for a suitable, efficient and safe appliance.

Fast & Free Shipping

Order handling time 1 - 2 business days. Transit time 2 - 7 business days.

Outstanding Service

Freephone 0800 222 9 333 or chat with a real person 7 days a week.

Hassle Free Returns

Effortless returns within 30 days.

Customer Reviews

Based on 3 reviews
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H
Heith George
The Team are as Awesome as the Quality

The team are as awesome as the quality of the Tub - always on hand to help and provide great service by British and buy the BEST !

J
John & Lesley
Great Product

Recently bought our first tub. The service has been great and we would recommend anyone thinking of getting one, or up dating, to have a look at Rotospa.

M
Mrs Oxenbold
Excellent Company To Deal With

We are very happy with our spa and would recommend this company to everyone. Totally satisfied.