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Ogawa Smart ReLuxe Massage Chair

by Ogawa
Original price £5,500.00 - Original price £5,500.00
Original price
£5,500.00
£5,500.00 - £5,500.00
Current price £5,500.00
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  • 3 Year Manufacturer Warranty
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  • Questions? 0800 222 9 333
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Intelligence Meets Tranquility: Smart ReLuxe Unveiled

Indulge in a revolutionary massage experience with the OGAWA Smart ReLuxe, an intelligent 3D massage chair designed to enhance your lifestyle. Crafted with cutting-edge massage technologies and advanced lifestyle features, this chair takes relaxation to a whole new dimension.

Innovative SL Guide Technology for Precision

The chair features the latest SL guide technology, designed to align with the natural curvature of the spine. This innovation accurately targets fatigued areas from neck to buttocks, ensuring a comfortable and holistic experience. Immerse yourself in the intelligent relaxation of OGAWA Smart ReLuxe, where technology meets tranquility.

Key Features

  • Smart 3D Massage Technology: Intelligent algorithms provide a tailored three-dimensional massage experience for personalized relaxation.
  • Therapeutic Heat and Reflexology for Feet: Soothing heat therapy and foot reflexology contribute to muscle relaxation and improved blood circulation.
  • Zero Gravity and Wall-Free Experience: Achieve a weightless sensation with even weight distribution in the reclined position, complemented by a space-efficient design allowing placement close to walls.

A Deeper State of Relaxation

Features
3D Massage SL Track Rail
Zero Space Airbag massage
Zero Gravity 6 Automatic Programs
Built-in Foot Rollers
Built-in Foot Cushion

Cutting-Edge Programs for Personalized Relaxation

The Smart ReLuxe offers six automatic programs meticulously designed by Master Masseuses. Tailored to address specific areas and diverse needs, these programs provide the perfect solution for ultimate relaxation or targeting sore muscles. Let the advanced massage technology power your journey to rejuvenation.

Six Massage Suite Programs For Every Need

1. Shape & Tone: Indulge in a rejuvenating massage targeting back, waist, and leg fatigue, providing relief and promoting relaxation, particularly ideal for soothing tired legs.

2. Relaxation: Experience the ultimate relaxation with a blend of six massage techniques, kneading, Swedish, tapping & patting, shiatsu, and rolling, offering a comprehensive therapy session for the entire body.

3. Neck & Shoulder: Unwind after a long day with a comforting massage focusing on the neck, shoulders, and upper back, providing soothing relief to tired and stressed muscles.

4. Thai Stretching: Enhance flexibility and alleviate muscle pain with a Thai stretching program that incorporates tapping, kneading, and gentle body stretches, promoting improved range of motion.

5. Sweet Dream: Enjoy a gentle, low-intensity full-body massage for a light and soothing experience, perfect for winding down and achieving a peaceful state of mind before bedtime.

6. Senior: Tailored for the elderly, this program utilizes air pressure massage, combined with kneading, Swedish techniques, and heat function, delivering a gentle and comforting massage experience.

Technical Specifications

Specifications Details
COLOUR
Espresso and Black
PRODUCT TYPE
Massage Chair
POWER INPUT
100-240V~, 50-60Hz
POWER CONSUMPTION
80W
AUTOMATIC TIMER
15 Minutes
WEIGHT
Approx. 90kg
DIMENSIONS (Upright)
148(L) – 75(W) – 108(H)cm
DIMENSIONS (Reclined)
174(L) – 75(W) – 81(L)cm
  • Delivery
  • Returns
  • Warranty
  • Complimentary white glove delivery is included with all Ogawa products, ensuring your massage chair is expertly set up in the room of your preference, complete with a demonstration.

  • Refund Policy

    1.1 Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

    (a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back), see clause 11 of our T&C;
    (b) If you want to end the contract because of something we have done or have told you we are going to do, see clause 1.2;
    (c) If you have just changed your mind about the product, see clause 1.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;
    (d) In all other cases (if we are not at fault and there is no right to change your mind), see clause 1.6.

    1.2 If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided. The reasons are:

    (a) We have told you about an upcoming change to the product or these terms which you do not agree to (see clause 6.2 of our T&C);
    (b) We have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
    (c) There is a risk that supply of the products may be significantly delayed because of events outside our control;
    (d) We have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 3 MONTHS; or
    (e) You have a legal right to end the contract because of something we have done wrong.

    1.3 For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

    1.4 You do not have a right to change your mind in respect of:

    (a) Items made to your specifications or which are clearly personalised;
    (b) Services, once these have been completed, even if the cancellation period is still running;
    (c) Products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
    (d) Sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them; and
    (e) Any products which become mixed inseparably with other items after their delivery.

    1.5 How long you have depends on what you have ordered and how it is delivered.

    (a) If you have bought services, you have 14 days after the day we contact you to confirm we accept your order. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.
    (b) If you have bought goods, you have 14 days after the day you (or someone you nominate) receives the goods, unless:

    (i) Your goods are split into several deliveries over different days. In this case you have until 14 days after the day you receive the last delivery to change your mind about the goods.
    (ii) Your goods are for regular delivery over a set period, you have until 14 days after the day you receive the first delivery of the goods.

    1.6 Even if we are not at fault and you do not have a right to change your mind (see clause 1.1), you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods is completed when the product is delivered and paid for. A contract for services is completed when we have finished providing the services and you have paid for them. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for products not provided but we may deduct from that refund (or, if you have not made an advance payment, charge you) reasonable compensation for the net costs we will incur as a result of your ending the contract.

    1.7 To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    2. How to end the contract with us (including if you have changed your mind)

    2.1 To end the contract with us, please let us know by doing one of the following:

    (a) Email: Email us at sales@betterhomeliving.co.uk. Please provide your name, home address, details of the order and, where available, your phone number and email address.

    2.2 If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must either return the goods in person to where you bought them or allow us to collect them from you. Please email us at sales@betterhomeliving.co.uk for a return label or to arrange collection. If you are exercising your right to change your mind you must send off the goods within 14 days of telling us you wish to end the contract.

    2.3 We will pay the costs of return:

    (a) If the products are faulty or misdescribed;
    (b) If you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or
    (c) If you are exercising your right to change your mind within the cooling off period.

    In all other circumstances, you must pay the costs of return.

    2.4 If you are responsible for the costs of return and we are collecting the product from you, we will charge you the direct cost to us of collection.

    2.5 We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.

    2.6 If you are exercising your right to change your mind:

    (a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
    (b) The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
    (c) Where the product is a service, we may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract.

    2.7 We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then:

    (a) If the products are goods and we have not offered to collect them, your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us. For information about how to return a product to us, see clause 2.2.
    (b) In all other cases, your refund will be made within 14 days of your telling us you have changed your mind

  • Every Ogawa product is backed by a 3-year manufacturer's warranty. Should you encounter any issues with your items, feel free to reach out to us, and we will assist in resolving any concerns.

Delivery

Complimentary white glove delivery is included with all Ogawa products, ensuring your massage chair is expertly set up in the room of your preference, complete with a demonstration.

Returns

Refund Policy

1.1 Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

(a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back), see clause 11 of our T&C;
(b) If you want to end the contract because of something we have done or have told you we are going to do, see clause 1.2;
(c) If you have just changed your mind about the product, see clause 1.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;
(d) In all other cases (if we are not at fault and there is no right to change your mind), see clause 1.6.

1.2 If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided. The reasons are:

(a) We have told you about an upcoming change to the product or these terms which you do not agree to (see clause 6.2 of our T&C);
(b) We have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
(c) There is a risk that supply of the products may be significantly delayed because of events outside our control;
(d) We have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 3 MONTHS; or
(e) You have a legal right to end the contract because of something we have done wrong.

1.3 For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

1.4 You do not have a right to change your mind in respect of:

(a) Items made to your specifications or which are clearly personalised;
(b) Services, once these have been completed, even if the cancellation period is still running;
(c) Products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
(d) Sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them; and
(e) Any products which become mixed inseparably with other items after their delivery.

1.5 How long you have depends on what you have ordered and how it is delivered.

(a) If you have bought services, you have 14 days after the day we contact you to confirm we accept your order. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.
(b) If you have bought goods, you have 14 days after the day you (or someone you nominate) receives the goods, unless:

(i) Your goods are split into several deliveries over different days. In this case you have until 14 days after the day you receive the last delivery to change your mind about the goods.
(ii) Your goods are for regular delivery over a set period, you have until 14 days after the day you receive the first delivery of the goods.

1.6 Even if we are not at fault and you do not have a right to change your mind (see clause 1.1), you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods is completed when the product is delivered and paid for. A contract for services is completed when we have finished providing the services and you have paid for them. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for products not provided but we may deduct from that refund (or, if you have not made an advance payment, charge you) reasonable compensation for the net costs we will incur as a result of your ending the contract.

1.7 To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

2. How to end the contract with us (including if you have changed your mind)

2.1 To end the contract with us, please let us know by doing one of the following:

(a) Email: Email us at sales@betterhomeliving.co.uk. Please provide your name, home address, details of the order and, where available, your phone number and email address.

2.2 If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must either return the goods in person to where you bought them or allow us to collect them from you. Please email us at sales@betterhomeliving.co.uk for a return label or to arrange collection. If you are exercising your right to change your mind you must send off the goods within 14 days of telling us you wish to end the contract.

2.3 We will pay the costs of return:

(a) If the products are faulty or misdescribed;
(b) If you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or
(c) If you are exercising your right to change your mind within the cooling off period.

In all other circumstances, you must pay the costs of return.

2.4 If you are responsible for the costs of return and we are collecting the product from you, we will charge you the direct cost to us of collection.

2.5 We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.

2.6 If you are exercising your right to change your mind:

(a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
(b) The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
(c) Where the product is a service, we may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract.

2.7 We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then:

(a) If the products are goods and we have not offered to collect them, your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us. For information about how to return a product to us, see clause 2.2.
(b) In all other cases, your refund will be made within 14 days of your telling us you have changed your mind

Warranty

Every Ogawa product is backed by a 3-year manufacturer's warranty. Should you encounter any issues with your items, feel free to reach out to us, and we will assist in resolving any concerns.

Ogawa Smart Reluxe Black on gray background

Smart Analysis

Smart ReLuxe incorporates an intelligent processor to identify distinct pressure points for a personalized and optimal massage experience.

Ogawa Smart Reluxe Espresso angle

Zero Gravity & Zero Wall

Indulge in a weightless sensation, liberating yourself from pressure, with a minimal 6cm wall clearance requirement.

Ogawa Smart Reluxe side design

Thermotherapy

Experience a massage infused with gentle warmth, promoting improved blood circulation and alleviating soreness in the lower back and waist areas.

Ogawa Smart Reluxe foot massager

Foot Reflexology

Precision massage rollers deliver deep and targeted kneading, offering instant relief and enhancing blood circulation.

Approved Retailer

Shop with confidence for a suitable, efficient and safe appliance.

Fast & Free Shipping

Order handling time 1 - 2 business days. Transit time 2 - 7 business days.

Outstanding Service

Freephone 0800 222 9 333 or chat with a real person 7 days a week.

Hassle Free Returns

Effortless returns within 30 days.

Customer Reviews

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