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Ogawa Cosmo X Massage Chair

by Ogawa
Sold out
Original price £9,999.00 - Original price £9,999.00
Original price
£9,999.00
£9,999.00 - £9,999.00
Current price £9,999.00
  • Official Ogawa Retailer
  • 3 Year Manufacturer Warranty
  • Free Shipping
  • VAT included
  • Questions? 0800 222 9 333

Exciting News!

The Cosmo X is set to launch at the Ideal Home Show, Olympia London, from March 22 to April 7. To ensure you're among the first to experience this incredible massage chair!

Secure your place at the front of the queue by calling us at 0800 222 9 333. Make an early reservation with a £500 deposit to guarantee timely delivery.

No VAT or other hidden charges added at checkout.

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Beyond Limits: Cosmo X Experience

Embark on a journey beyond the ordinary with OGAWA Cosmo X, a smart 3D massage chair designed to elevate your lifestyle. Immerse yourself in a timeless realm of advanced massage technologies, featuring heated air pressure massage and a 3D Guasha foot roller. With six tailored automatic programs, Cosmo X caters to diverse needs, from soothing relaxation to targeted pain relief. Experience a new dimension of comfort and well-being.

Key Features

  • Smart 3D Massage Technology: Intelligent algorithms provide a tailored three-dimensional massage experience for personalized relaxation.
  • 6 automatic programs: Experience tailored relaxation with Cosmo X's 6 automatic programs, offering targeted massages for various needs. Elevate your well-being effortlessly.
  • Zero Gravity and Wall-Free Experience: Achieve a weightless sensation with even weight distribution in the reclined position, complemented by a space-efficient design allowing placement close to walls.

A Deeper State of Relaxation

Features
3D Massage Extended SL Track
Bluetooth Speakers Airbag massage
Zero Gravity 6 Automatic Programs
Heat Therapy
Deep Sleep and Relaxation model

Explore the intelligent features of OGAWA Cosmo X, a revolutionary 3D massage chair crafted to enhance your lifestyle. Immerse yourself in a realm of timeless relaxation with advanced massage technologies, including heated air pressure massage and a 3D Guasha foot roller. Unleash the power of six customized automatic programs designed to address specific needs, from promoting better sleep to relieving intense pain. Elevate your well-being with Cosmo X, where intelligence meets tranquility.

Six Massage Suite Programs For Every Need

  • Cosmo X Program: Optimal Bliss Indulge in a massage experience tailored to your needs with the Cosmo X program. Let intelligent technology target key areas, providing optimal relaxation for body and mind.
  • Workaholic Program: Stress Relief Designed for the hardworking, the Workaholic program targets stress points, offering relief from the strains of a busy lifestyle. Immerse in a rejuvenating massage to unwind and recharge.
  • Glamour Program: Alluring Relaxation Experience a touch of glamour with this program, delivering a sophisticated massage that pampers and revitalizes. Elevate your relaxation with a blend of elegance and tranquility.
  • Text-neck Program: Neck and Shoulder Relief Say goodbye to text-neck discomfort with this specialized program. Enjoy targeted relief for your neck and shoulders, ensuring a soothing massage experience.
  • Thai Massage Program: Flexibility Boost Inspired by Thai massage techniques, this program promotes flexibility and muscle relief. Immerse yourself in a rejuvenating session that combines tapping, kneading, and comforting stretches.
  • Lumber Program: Lower Back Comfort Address lower back concerns with the Lumber program, providing focused relief to this vital area. Enjoy a tailored massage that eases tension and enhances overall well-being.

Technical Specifications

Specifications Details
PRODUCT TYPE
Massage Chair
POWER INPUT
220V, 50-60Hz
POWER CONSUMPTION
80W
NET/GROSS WEIGHT
89/74 Kg
DIMENSIONS (Standing)
105(L) – 75(W) – 112(H)cm
DIMENSIONS (Lying down)
174(L) – 75(W) – 80(L)cm
  • Delivery
  • Returns
  • Warranty
  • Complimentary white glove delivery is included with all Ogawa products, ensuring your massage chair is expertly set up in the room of your preference, complete with a demonstration.

  • Refund Policy

    1.1 Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

    (a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back), see clause 11 of our T&C;
    (b) If you want to end the contract because of something we have done or have told you we are going to do, see clause 1.2;
    (c) If you have just changed your mind about the product, see clause 1.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;
    (d) In all other cases (if we are not at fault and there is no right to change your mind), see clause 1.6.

    1.2 If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided. The reasons are:

    (a) We have told you about an upcoming change to the product or these terms which you do not agree to (see clause 6.2 of our T&C);
    (b) We have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
    (c) There is a risk that supply of the products may be significantly delayed because of events outside our control;
    (d) We have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 3 MONTHS; or
    (e) You have a legal right to end the contract because of something we have done wrong.

    1.3 For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

    1.4 You do not have a right to change your mind in respect of:

    (a) Items made to your specifications or which are clearly personalised;
    (b) Services, once these have been completed, even if the cancellation period is still running;
    (c) Products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
    (d) Sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them; and
    (e) Any products which become mixed inseparably with other items after their delivery.

    1.5 How long you have depends on what you have ordered and how it is delivered.

    (a) If you have bought services, you have 14 days after the day we contact you to confirm we accept your order. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.
    (b) If you have bought goods, you have 14 days after the day you (or someone you nominate) receives the goods, unless:

    (i) Your goods are split into several deliveries over different days. In this case you have until 14 days after the day you receive the last delivery to change your mind about the goods.
    (ii) Your goods are for regular delivery over a set period, you have until 14 days after the day you receive the first delivery of the goods.

    1.6 Even if we are not at fault and you do not have a right to change your mind (see clause 1.1), you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods is completed when the product is delivered and paid for. A contract for services is completed when we have finished providing the services and you have paid for them. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for products not provided but we may deduct from that refund (or, if you have not made an advance payment, charge you) reasonable compensation for the net costs we will incur as a result of your ending the contract.

    1.7 To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    2. How to end the contract with us (including if you have changed your mind)

    2.1 To end the contract with us, please let us know by doing one of the following:

    (a) Email: Email us at sales@betterhomeliving.co.uk. Please provide your name, home address, details of the order and, where available, your phone number and email address.

    2.2 If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must either return the goods in person to where you bought them or allow us to collect them from you. Please email us at sales@betterhomeliving.co.uk for a return label or to arrange collection. If you are exercising your right to change your mind you must send off the goods within 14 days of telling us you wish to end the contract.

    2.3 We will pay the costs of return:

    (a) If the products are faulty or misdescribed;
    (b) If you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or
    (c) If you are exercising your right to change your mind within the cooling off period.

    In all other circumstances, you must pay the costs of return.

    2.4 If you are responsible for the costs of return and we are collecting the product from you, we will charge you the direct cost to us of collection.

    2.5 We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.

    2.6 If you are exercising your right to change your mind:

    (a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
    (b) The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
    (c) Where the product is a service, we may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract.

    2.7 We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then:

    (a) If the products are goods and we have not offered to collect them, your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us. For information about how to return a product to us, see clause 2.2.
    (b) In all other cases, your refund will be made within 14 days of your telling us you have changed your mind

  • Every Ogawa product is backed by a 3-year manufacturer's warranty. Should you encounter any issues with your items, feel free to reach out to us, and we will assist in resolving any concerns.

Delivery

Complimentary white glove delivery is included with all Ogawa products, ensuring your massage chair is expertly set up in the room of your preference, complete with a demonstration.

Returns

Refund Policy

1.1 Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

(a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back), see clause 11 of our T&C;
(b) If you want to end the contract because of something we have done or have told you we are going to do, see clause 1.2;
(c) If you have just changed your mind about the product, see clause 1.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;
(d) In all other cases (if we are not at fault and there is no right to change your mind), see clause 1.6.

1.2 If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided. The reasons are:

(a) We have told you about an upcoming change to the product or these terms which you do not agree to (see clause 6.2 of our T&C);
(b) We have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
(c) There is a risk that supply of the products may be significantly delayed because of events outside our control;
(d) We have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 3 MONTHS; or
(e) You have a legal right to end the contract because of something we have done wrong.

1.3 For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

1.4 You do not have a right to change your mind in respect of:

(a) Items made to your specifications or which are clearly personalised;
(b) Services, once these have been completed, even if the cancellation period is still running;
(c) Products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
(d) Sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them; and
(e) Any products which become mixed inseparably with other items after their delivery.

1.5 How long you have depends on what you have ordered and how it is delivered.

(a) If you have bought services, you have 14 days after the day we contact you to confirm we accept your order. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.
(b) If you have bought goods, you have 14 days after the day you (or someone you nominate) receives the goods, unless:

(i) Your goods are split into several deliveries over different days. In this case you have until 14 days after the day you receive the last delivery to change your mind about the goods.
(ii) Your goods are for regular delivery over a set period, you have until 14 days after the day you receive the first delivery of the goods.

1.6 Even if we are not at fault and you do not have a right to change your mind (see clause 1.1), you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods is completed when the product is delivered and paid for. A contract for services is completed when we have finished providing the services and you have paid for them. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for products not provided but we may deduct from that refund (or, if you have not made an advance payment, charge you) reasonable compensation for the net costs we will incur as a result of your ending the contract.

1.7 To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

2. How to end the contract with us (including if you have changed your mind)

2.1 To end the contract with us, please let us know by doing one of the following:

(a) Email: Email us at sales@betterhomeliving.co.uk. Please provide your name, home address, details of the order and, where available, your phone number and email address.

2.2 If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must either return the goods in person to where you bought them or allow us to collect them from you. Please email us at sales@betterhomeliving.co.uk for a return label or to arrange collection. If you are exercising your right to change your mind you must send off the goods within 14 days of telling us you wish to end the contract.

2.3 We will pay the costs of return:

(a) If the products are faulty or misdescribed;
(b) If you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or
(c) If you are exercising your right to change your mind within the cooling off period.

In all other circumstances, you must pay the costs of return.

2.4 If you are responsible for the costs of return and we are collecting the product from you, we will charge you the direct cost to us of collection.

2.5 We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.

2.6 If you are exercising your right to change your mind:

(a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
(b) The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
(c) Where the product is a service, we may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract.

2.7 We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then:

(a) If the products are goods and we have not offered to collect them, your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us. For information about how to return a product to us, see clause 2.2.
(b) In all other cases, your refund will be made within 14 days of your telling us you have changed your mind

Warranty

Every Ogawa product is backed by a 3-year manufacturer's warranty. Should you encounter any issues with your items, feel free to reach out to us, and we will assist in resolving any concerns.

Ogawa Cosmo x wide image render in space

X-Dimension Mechanism

Experience precision in massage targeting with Ogawa's latest Cosmo X, powered by the innovative 'X' Dimension Mechanism, enabling you to isolate and address specific points on your body.

Ogawa Cosmo X side view close up in black background

X-tended Coverage

The extended S + L track system on the Cosmo X optimizes contact points with massage rollers, reaching challenging areas. It intuitively conforms to the natural shape of your neck, shoulders, lumbar, spine, and buttocks, providing comprehensive coverage.

Ogawa Cosmo X side view reclined render room

X-tinguish Your Fatigue

Achieve weightless relaxation with the zero-gravity feature, allowing you to float parallel to the ground. This relieves spine pressure, making it an excellent choice for those with chronic back pain, promoting better sleep.

cosmo x render black background front

X-plore the Different Realms of the Cosmo X Massage

Explore a spectrum of massage positions, intensities, and benefits with the Cosmo X. Whether preparing for a restful night's sleep or aiding muscle recovery post-exercise, personalize your experience with the adjustable 'Strength' setting.

Ogawa Cosmo X rendered with sofa and table

X-Cite Your Senses

Immerse yourself in a timeless world of relaxation with the Cosmo X. Featuring pressure point pads, heated airbags, and 3D Guasha Foot Rollers, this massage chair delivers an enhanced therapy session, ensuring total relaxation and rejuvenation.

Ogawa Cosmo X in black background

X-pert in All Massage Techniques and Origins.

Bring the essence of a Thai Massage home with the Cosmo X. Offering globally renowned massage programs, including signature Cosmo's X, Gentlemen, Beauty, Neck & Shoulder, and Thai Massage, enjoy a perfected massage for every setting.

X-pert Massage Techniques

COSMO X

AN X-TRAORDINARY X-PERIENCE

COSMO X X-perience

S+L X-tended Track

X-Cite Your Senses

Approved Retailer

Shop with confidence for a suitable, efficient and safe appliance.

Fast & Free Shipping

Order handling time 1 - 2 business days. Transit time 2 - 7 business days.

Outstanding Service

Freephone 0800 222 9 333 or chat with a real person 7 days a week.

Hassle Free Returns

Effortless returns within 30 days.

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